17-03-2019 10:31 PM
Hello, I have recently changed from prepaid to this digi 38 new postpaid plan. I was under the impresion that i would get 6GB of data all day and 3GB of data on weekends. However, after i suscribed and checked the MyDigi app, I saw that there was only 3GB of data all day and 3GB on weekends. Hope someone can clarify this. Thank you.
19-03-2019 09:56 AM
flamingiceman26, kindly PM us your phone number <here> for further clarification on the offering, please. TQ.
19-03-2019 12:05 PM
Hi that wont be needed as the extra 3GB has been credited into my account today. Thank you very much for your swift action and very responsive actions. Really good service by your team. Thanks!
19-03-2019 01:17 PM
Thanks for the update, flamingiceman26 (^‿^)v
07-05-2019 05:28 PM
07-05-2019 11:35 PM
Hi CarrieChang, the Digi 38 new plan comes with the 6GB Internet ( 3GB All Day and 3GB weekend). If you stay in this plan for more than 6 months, automatically it will be upgrading to 6GB for All Day access and 3GG for weekend use, don't worry. For the prepaid balance, we will bring forward to your postpaid bill and automatically knock -off into your first-month bill. It will not update in the MyDigi App ya. TQ
08-05-2019 12:33 AM
19-07-2019 04:09 PM