29-03-2017 11:51 AM
Change of plan application already submitted since Monday.
At the moment, still eagerly waiting for that one particular important SMS.
What if after 7 days, I still did not get any SMS confirmation, is my plan application considered failed?
Is there any idea for us to check our INFINITE current status (contact via CS)?.
FYI, existing DiGi customer here.
Kindly contact one of our support to check on the status: https://community.digi.com.my/t5/forums/searchpage/tab/user?q=support
Provide your full name, NRIC and phone number along with your query for verification.
Expected duration for plan change is up to 7 days.
03-04-2017 12:22 AM
04-04-2017 01:15 PM
Kindly PM us your phone or transaction number <here> for further checking, please.