|
Join the conversation
Showing results for 
Search instead for 
Do you mean 
Join the conversation
Showing results for 
Search instead for 
Do you mean 
Reply

Denied request to switch to other telco

Member
Posts: 1
Registered: ‎29-08-2018

Hi, I have recently requested to switch to other telco, but got denied. Can you tell me whats the problem that you denied my request ? Thank you.

Re: Denied request to switch to other telco

Support
Posts: 5,064
Registered: ‎01-05-2015

Hi, Leeeeeeon.

 

Can we have the phone number that you wish to port-out in order for us to check on the request status, please? Kindly include your full name & the last 4-digit of your IC number as well ya.

 

Thank you.

-kobi-

Have a pleasant day!

I hope my answer helped you! If it has, please click on "This is Helpful" to give it a thumbs up OR if this is the solution you seek, click on "Accept as Solution" to help others find their answers faster!

Re: Denied request to switch to other telco

Member
Posts: 2
Registered: ‎15-08-2019
i to was denied to change to other telco and when i contact the number 0162211800 i dont even help please. solve this problem

Re: Denied request to switch to other telco

Support
Posts: 6,157
Registered: ‎10-04-2015

Hi azaaammmm. Please PM one of us (the Supports) for further assistance. Thank you.

Hope it helps. Please click on "This is Helpful" to give it a thumbs up OR click on "Accept as Solution" from Options menu above to help others find their answers faster! Have a nice day!

Re: Denied request to switch to other telco

Member
Posts: 2
Registered: ‎23-07-2021
Saya dah cuba dua kali untuk tukar telco. Dari digi ke unifi. Dua kali denied. Tiada masalah pending bayaran pun.Kenapa denied. Nk live chat bknnyer senang. Kena tunggu turn dan lama. Untuk minta unifi tukar dah sehari. Tunggu digi approve request tukar sehari. Tapi last reject. Then kena live chat smula dgn unifi. Sangat susah untuk digi accept ke. Katanyer salah sistem digi masa kali pertama. Kali kedua reject lagi. So salah sistem lagi ke?

Re: Denied request to switch to other telco

Member
Posts: 2
Registered: ‎23-07-2021
Salah sistem katanya tp request kali kedua still denied. So what is digi problem?

Re: Denied request to switch to other telco

Support
Posts: 898
Registered: ‎30-05-2019

Hi NorFiqira, Jika  anda ada sebarang pertanyaan mengenai produk atau servis Digi mohon PM ke inbox kami  dengan maklumat anda seperti nombor telefon, nama penuh dan nombor IC 4 angka terakhir untuk kami semakan lanjut. Terima kasih