Re transaction no. 18020614460231 done yesterday 06.02.2018. I haven't received any updates. Was wondering what ia consignment number?
Further, I have difficulty using live chat. Always seem to be loading but nothing else. Same goes for your mydigi app. I am using Samsung galaxy s8 plus and the app is forever the digi page and it never loads. Your website loading of the order page after login is also painfully slow.
Must also mention it would be better to put the terms in product page such as registered owner must be personally receipt sim card. I didn't know an my sisters office. Only to find that I can never amend the address myself or by you. In the end you rep says my sis can show copy of ic and authorization letter to gdex. Even that he's unsure if its ok to do so. Why not allow either we change address or authorization letter?