14-07-2019 10:38 PM
15-07-2019 03:12 PM
Hi AinunHusna, thanks for the information provided. Based on our finding, there's no abnormality found on the application.
We have just received the port out submission on this morning and the current status is pending in Accept/Reject ya.
Kindly wait at least 2 working days of time for the MNP process to be done.
After Digi terminated your service, you may start using the new sim card. Our apologies for any inconvenience caused to you.
22-07-2019 11:14 AM
Hi Fatima, We will assist to check further on the issue occurred. Kindly PM us (Inbox) your mobile number, your full name and your last 4 digits IC number for verification purpose and further assistance. Click here to PM: https://bit.ly/2ERJb4N . Thank you.
29-07-2019 10:16 PM
30-07-2019 03:01 PM
Hi HanaDzree, Kindly PM us (Inbox) for further assistance related to the issue with your Digi number. Click here to PM: https://bit.ly/2ERJb4N . Thank you.
14-08-2019 11:25 PM
I got the same sms said that my port out was rejected.
Can you please help me to check regarding this?
I'd PM my phone number.
Please help to solve a.s.a.p
15-08-2019 02:11 PM
27-08-2019 10:53 AM
28-08-2019 02:50 PM
Hi LadyDurghh, The rejection means the system has detected your number was inactive during 24 - 48 hours of the Port Out process. For further assistance related to the said issue, kindly PM us (Inbox). Please include your mobile number, your full name and your last 4 digits IC number for verification purpose. Click here to PM: https://bit.ly/2ERJb4N . Thank you.