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Re: Decline application to change to other service provider

Support
Posts: 4,080
Registered: ‎01-05-2015

The port-out request already completed for your 01116134075 number, AfifAiman097. TQ.

 

I have the same  problem as Akatsukea..it says  porting request had been denied..due to mobile line  is temporary disconnected..the number i use now does not have any problems, never been barred and the mobile line is good..can you please check what is the problems are?? My phone number is 01116134075

Have a pleasant day!

I hope my answer helped you! If it has, please click on "This is Helpful" to give it a thumbs up OR if this is the solution you seek, click on "Accept as Solution" to help others find their answers faster!
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Re: Decline application to change to other service provider

Member
Posts: 1
Registered: ‎24-09-2018
I have the same problem as Akatsukea too. Sorry, your request was rejected. CUSTOMER NUMBERS ARE TEMPORARILY DISCONNECTED - INVOLUNTARILY Please call 0162211800 for help. The hotlink 0162211800 never help. Please check and resolve ASAP. My phone number is 0146019083.
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Re: Decline application to change to other service provider

Member
Posts: 2
Registered: ‎22-10-2018

Hi Digi,

Kindly accept the my request as I am getting "Customer Numbers are Temporarily disconnected-involuntarily" on the request to move out from digi.

My number : 0111 601 2794.

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Re: Decline application to change to other service provider

Support
Posts: 4,080
Registered: ‎01-05-2015

There was a technical issue, which has impacted the port-out process at the time of submission, Thedina. We would appreciate if you could inform Maxis to resubmit your port-out request. Our apologies again for the inconvenience caused :-(

 

Hi Digi,

Kindly accept the my request as I am getting "Customer Numbers are Temporarily disconnected-involuntarily" on the request to move out from digi.

My number : 0111 601 2794.

Have a pleasant day!

I hope my answer helped you! If it has, please click on "This is Helpful" to give it a thumbs up OR if this is the solution you seek, click on "Accept as Solution" to help others find their answers faster!
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Re: Decline application to change to other service provider

Member
Posts: 2
Registered: ‎22-10-2018

Thank you for the prompt reply. Will request them to resubmit it.  

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Re: Decline application to change to other service provider

Support
Posts: 4,080
Registered: ‎01-05-2015

Thanks, Thedina :-)

 

Thank you for the prompt reply. Will request them to resubmit it.  

Have a pleasant day!

I hope my answer helped you! If it has, please click on "This is Helpful" to give it a thumbs up OR if this is the solution you seek, click on "Accept as Solution" to help others find their answers faster!
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Re: Decline application to change to other service provider

Member
Posts: 2
Registered: ‎29-03-2019

Dear Digi,

 

I have the same error message MNP Failure "temporarily disconnected - unvoluntarily"..

My HP number is 0169167795, Please assist to resolve the problem.

 

TQ.

Chen

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Re: Decline application to change to other service provider

Support
Posts: 2,656
Registered: ‎10-04-2015

Hi chencw2019. We believe, your request has been completed yesterday. Thank you. 

Hope it helps. Please click on "This is Helpful" to give it a thumbs up OR click on "Accept as Solution" from Options menu above to help others find their answers faster! Have a nice day!
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Re: Decline application to change to other service provider

Member
Posts: 2
Registered: ‎29-03-2019

Yes, Thank you very much for helping.

 

BR/

Chen.

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Re: Decline application to change to other service provider

[ Edited ]
Member
Posts: 1
Registered: ‎25-04-2019

Hi, I'm facing the same issue too, unable to change to other service provider due to Customer numbers are temporarily disconnected- involuntarily. Anyone can help? My number is 0165576907.