21-02-2017 03:11 PM
Hi. How do I deactivate one of my postpaid mobile number. I use the family postpaid plans and the sim card i would lie to deactivate is the one that can only use internet mobile data. Thanks
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21-02-2017 11:19 PM
@JoeRenegade wrote:
Hi. How do I deactivate one of my postpaid mobile number. I use the family postpaid plans and the sim card i would lie to deactivate is the one that can only use internet mobile data. Thanks
You can walk in to a Digi Store or contact Helpline (0162211800) for assistance.
22-02-2017 07:15 PM
Hi JoeRenegade,
For termination only can be done in Digi Store. Just make sure that you don't have outstanding bill and contract. You can locate the Store at https://goo.gl/vx5W0Q. Click "Products & Services" and filter for "Account / Line Termination" option only ya. TQ.
06-05-2020 12:27 AM
06-05-2020 03:15 PM
Hi Cik_Dibaa. Anda boleh hantarkan permintaan melalui aplikasi MyDigi anda ya : Support >> Report An Issue >> General Enquiry. Nanti bahagian yang berkenaan akan memberikan maklum balas secepat yang mungkin. Terima kasih.