Deactivated Postpaid Sim

[JoeRenegade]

Hi. How do I deactivate one of my postpaid mobile number. I use the family postpaid plans and the sim card i would lie to deactivate is the one that can only use internet mobile data. Thanks

[MrOctopusK]

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@JoeRenegade wrote:

Hi. How do I deactivate one of my postpaid mobile number. I use the family postpaid plans and the sim card i would lie to deactivate is the one that can only use internet mobile data. Thanks

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You can walk in to a Digi Store or contact Helpline (0162211800) for assistance.

[Digi_MYCHEAH · Accepted solution]

Hi JoeRenegade,

For termination only can be done in Digi Store. Just make sure that you don't have outstanding bill and contract. You can locate the Store at https://goo.gl/vx5W0Q. Click "Products & Services" and filter for "Account / Line Termination" option only ya. TQ.

[Cik_Dibaa]

Hi, saya nak deactivate salah satu drpd dua sim kad digi saya. sebab satu sim kad ne saya jarang guna. Tolong bantu saya untuk deactivate. 😊

[Digi_Zemi]

Hi Cik_Dibaa. Anda boleh hantarkan permintaan melalui aplikasi MyDigi anda ya : Support >> Report An Issue >> General Enquiry. Nanti bahagian yang berkenaan akan memberikan maklum balas secepat yang mungkin. Terima kasih.