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DOWNGRADE POSTPAID PLAN

Member
Posts: 1
Registered: ‎15-12-2017

HI, I AM CURRENTLY USING 100GB POSTPAID PLAN AND STILL BOUNDED WITH 12-MONTH CONTRACT. HOWEVER, I NEED TO DOWNGRADE TO ANOTHER GB POSTPAID PLAN, CAN I DO SO?

 

Re: DOWNGRADE POSTPAID PLAN

Community Manager
Posts: 8,791
Registered: ‎20-04-2015

If you downgrade your postpaid plan while you are still bounded to a contract, penalty will be charged. If the contract has been paid through device EPP, the amount will be forfeited but you will need to continue the bank's installment.


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