13-06-2021 02:42 PM
14-06-2021 10:35 AM
@lilyjong , very sorry to hear about the trouble that you are having.
Our technical team reviews and plan improvement strategies through customer's feedback via MyDigi app. Have you already submitted a network complain through MyDigi app?
Either you and/or your neighbours can submit an official report via MyDigi app: Menu > Support > choose Network Coverage.
The report will be received by our technical team and the result will be updated in the My Case Status in the Notes section.
24-09-2021 07:36 PM
24-09-2021 07:38 PM - edited 24-09-2021 07:39 PM
09-10-2021 06:33 PM
11-10-2021 06:15 PM
manvios, please PM us ur case ID and phone number to check on the status of ur previous report. Tq.