31-03-2016 12:28 PM
01-04-2016 09:05 AM
@chaoslee, thank you for your feedback and I understand your frustration. However, at the moment, because the cost, monthly rate and subsidised prices of the phone have been calculated for your subscription at the start of contract, changing the plan will breach the contract. Hence the newer plan cannot be made available to your account that has an existing contract. At least on the brighter side, technology is getting more worthy over time. If there are changes in this policy, we will be posting new terms and conditions on the website. Thank you for patronizing Digi.