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Accepted Solution

Convert from prepaid to postpaid

Member
Posts: 3
Registered: ‎25-08-2017

Hi there,

 

Im currently a prepaid user. Was thinking to change to postpaid, but I was informed that the monthly bill will only generate every 13th. Is there any chance that the billing date can be change somehow ? Would be great if the bill issued during 1st week of the month. Please advise.

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Re: Convert from prepaid to postpaid

Community Manager
Posts: 8,656
Registered: ‎20-04-2015

Hi @MichyYen, sorry that you cannot change your biling cycle date. Everyone is randomly allocated to a random selection of billing cycle date.


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Re: Convert from prepaid to postpaid

Member
Posts: 2
Registered: ‎09-04-2020
Hello boss this number check 0109473782
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Re: Convert from prepaid to postpaid

Member
Posts: 2
Registered: ‎09-04-2020
I ok this number change to postped
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Re: Convert from prepaid to postpaid

Support
Posts: 2,269
Registered: ‎10-04-2015

Hi MandalRamkrit. We believe, that number is registered using a passport. Change of plan can be done at our outlets only and during this MCO period, all Digi Stores (except Sunway Pyramid, Bangsar, Alamanda, The Gardens Mall and One Borneo) are open from 10am until 4pm on Monday, Wednesday and Friday.

 

Thank you.

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