02-01-2018 01:53 PM
Im currently a prepaid user. Was thinking to change to postpaid, but I was informed that the monthly bill will only generate every 13th. Is there any chance that the billing date can be change somehow ? Would be great if the bill issued during 1st week of the month. Please advise.
Solved! Go to Solution.
03-01-2018 04:19 PM
Hi @MichyYen, sorry that you cannot change your biling cycle date. Everyone is randomly allocated to a random selection of billing cycle date.
11-04-2020 12:25 PM
Hi MandalRamkrit. We believe, that number is registered using a passport. Change of plan can be done at our outlets only and during this MCO period, all Digi Stores (except Sunway Pyramid, Bangsar, Alamanda, The Gardens Mall and One Borneo) are open from 10am until 4pm on Monday, Wednesday and Friday.