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Change postpaid to prepaid

Member
Posts: 1
Registered: ‎29-11-2020
Hello, currently I want to change my postpaid plan to a prepaid plan but my number is under my mother's name and ic, so I wanted to ask does my mother have to be the one to go to the centre for this or can I just be the one to do the process with just her ic only?
Tqvm in advance for the one who'll be answering this Smiley Happy

Re: Change postpaid to prepaid

Community Manager
Posts: 8,732
Registered: ‎20-04-2015

For such change, the owner of the number (your mother) has to be present at a Digi Store. You may also choose to change the ownership to yourself, to ease such activity in future.


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