Hello, currently I want to change my postpaid plan to a prepaid plan but my number is under my mother's name and ic, so I wanted to ask does my mother have to be the one to go to the centre for this or can I just be the one to do the process with just her ic only? Tqvm in advance for the one who'll be answering this
For such change, the owner of the number (your mother) has to be present at a Digi Store. You may also choose to change the ownership to yourself, to ease such activity in future.
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