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Change new phone number

Member
Posts: 2
Registered: ‎24-03-2019
Hi. I have changed my mobile plan last month and I want to change new my phone number. May I know how can I change my phone number?

Re: Change new phone number

SuperUser
Posts: 1,714
Registered: ‎18-07-2017

Hi Arvind97. You can change it to a different number but not an existing number for RM50. This can only be done at our main Digi Stores. Kindly refer to the link provided for more info about the location and operating hours of our Digi Store: http://new.digi.com.my/support/digi-store. Please tick on Digi Store only under the Outlet section. Thank you.

Maxis to digi

Member
Posts: 1
Registered: ‎28-12-2019
Boleh kah nombor maxis tukar ke digi nombor yang sama 0175255176

Re: Maxis to digi

Support
Posts: 4,349
Registered: ‎01-05-2015

Boleh,  Oohaziq :-) Sila ke Digi Store atau outlet pengedar Digi yang berhampiran untuk membuat permohonan ya.

 

Pastikan sebelum memohon, nombor adalah:
- berdaftar atas nama sendiri;
- tiada kontrak;
- tiada baki bil tertunggak atau pinjaman kredit bagi nombor Prepaid;
- akaun masih aktif;
- tiada hubungan family (mainline-suppline) jika anda mahu berpindah 1 nombor sahaja.

Have a pleasant day!

I hope my answer helped you! If it has, please click on "This is Helpful" to give it a thumbs up OR if this is the solution you seek, click on "Accept as Solution" to help others find their answers faster!

Re: Maxis to digi

Member
Posts: 2
Registered: ‎20-04-2020
Hi Digi,

About changing Digi numbers with RM50. Is the service still available ? How about now during MCO, can it be done online through your customer service portal ?

Re: Maxis to digi

Support
Posts: 3,551
Registered: ‎10-04-2015

Hi JC76. Change of mobile number is only available at our Digi Store. You can proceed to one of our Digi Store outlets when the situation is under control and when all of our outlets are open again as usual ya.  Thank you.

Hope it helps. Please click on "This is Helpful" to give it a thumbs up OR click on "Accept as Solution" from Options menu above to help others find their answers faster! Have a nice day!

Re: Change new phone number

Member
Posts: 2
Registered: ‎06-11-2020
Digi prepaid next. I would like to change my phone number to other number. It is can be changed?

Re: Change new phone number

Support
Posts: 272
Registered: ‎06-12-2019

Hi. You can't change your Digi Prepaid number. 

Re: Change new phone number

Member
Posts: 2
Registered: ‎06-11-2020
Then where i can termination my digi prepaid next?

Re: Change new phone number

Support
Posts: 272
Registered: ‎06-12-2019

If you do not reload to the number the line will be terminated eventually.