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Re: Cant verify billing account digi

Support
Posts: 5,728
Registered: ‎10-04-2015

Hi Dreamz. Should the issue persists, please PM one of us (the Supports) for assistance. Thank you.

Hope it helps. Please click on "This is Helpful" to give it a thumbs up OR click on "Accept as Solution" from Options menu above to help others find their answers faster! Have a nice day!
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Re: Cant verify billing account digi

Member
Posts: 1
Registered: ‎03-08-2019
hi . i have the same problem. i can't add digi billing even though i have register to mydigi , i've search many ways how to fix this problem but nothing useful. help me!..

Re: Cant verify billing account digi

Support
Posts: 5,728
Registered: ‎10-04-2015

Hi sherenren. You too, please PM (inbox) us should the issue persists. Thank you.

Hope it helps. Please click on "This is Helpful" to give it a thumbs up OR click on "Accept as Solution" from Options menu above to help others find their answers faster! Have a nice day!

Re: Cant verify billing account digi

Member
Posts: 4
Registered: ‎13-06-2021
I have the permission allowed but still cant verify digi billing

Re: Cant verify billing account digi

Support
Posts: 5,728
Registered: ‎10-04-2015

Hi Izzdianii. Please refer to the below steps first ya :

 

1- Switch your WiFi OFF and use Digi connection only.

2- If you are using a dual SIM phone, please use your Digi SIM only in the slot 1. Remove the other SIM card.

3- Clear all of your Play Store / App Store browsing history.

4- Try again after that. 

 

Hope that helps.

Hope it helps. Please click on "This is Helpful" to give it a thumbs up OR click on "Accept as Solution" from Options menu above to help others find their answers faster! Have a nice day!