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Cannot receive OTP sms

Member
Posts: 1
Registered: ‎03-09-2019

Hi all,

 

I just ported into Digi from Umobile last month and bought a new handset (Huawei P30 Pro).  My problem is there are few apps that required OTP (One Time Pin) to sign in but I can't receive OTP. Apps such as Boost (E-Wallet) and Catch That Bus couldn't receive OTP. Any solution? Please help. Thank you.

Re: Cannot receive OTP sms

Member
Posts: 3
Registered: ‎23-01-2021
Same issue. Digi no solution?

Re: Cannot receive OTP sms

Support
Posts: 4,011
Registered: ‎10-04-2015

Hi enix2000. We have responded to your other post. Please PM us for checking. Thank you.

Hope it helps. Please click on "This is Helpful" to give it a thumbs up OR click on "Accept as Solution" from Options menu above to help others find their answers faster! Have a nice day!

Re: Cannot receive OTP sms

Member
Posts: 2
Registered: ‎23-01-2021
I also cannot receive OTP from Public Bank, meanwhile the PAC from FPX is working. Please help me as I ask the bank but they told me everything is normal