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Cancellation of Digi Store Online Change of Plan Application

[ Edited ]
Member
Posts: 2
Registered: ‎26-03-2017

I've would like to cancel my change of plan cancellation. This is due to the capped speed of digi infinite which is 5Mbps. During the application to change I didn't notice until I was told by my friend.
 
Therefore, I would like to cancel the application to change plan. I'll be using the plan that I have now.
 
I tried to call, nobody pick up. Thru facebook messenger same thing as well as twitter.
 
Thanks

Re: Cancellation of Digi Store Online Change of Plan Application

Member
Posts: 13
Registered: ‎12-08-2016

Welcome to DiGi Community!

 

Your quickest way to get this resolve is to send out an email to help@digi.com.my by stating your intention to cancel the change of plan along with your Name, DiGi Mobile Number as well as your NRIC for them to cancel your application as the application for change of plan may takes 7 days therefore feel free to send out at the earliest.

 

Good luck!

Re: Cancellation of Digi Store Online Change of Plan Application

Support
Posts: 1,398
Registered: ‎01-12-2016

Kindly check your PM, tauhubasah. TQ

 

Thanks for sharing, ean2020.

Re: Cancellation of Digi Store Online Change of Plan Application

Member
Posts: 1
Registered: ‎10-06-2017

I  also want to cancel. What the prosedure