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Re: Can't send SMS to 5 digit number

Contributor
Posts: 41
Registered: ‎23-11-2018
hi team,

kindly assist i wanted to send a tezt msg to 66300 however unable to do so it appear error undelivered..

Re: Can't send SMS

Member
Posts: 2
Registered: ‎12-08-2020

cant send and recieve SMS with my iphone

please help

i already called helpline but no update till now

thanks

 

Re: Can't send SMS

Support
Posts: 4,002
Registered: ‎10-04-2015

Hi abetpasia. Please PM (inbox) us for assistance ya. Thank you.

Hope it helps. Please click on "This is Helpful" to give it a thumbs up OR click on "Accept as Solution" from Options menu above to help others find their answers faster! Have a nice day!

Re: Can't send SMS

Member
Posts: 2
Registered: ‎12-08-2020

please help ASAP

 

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Re: Can't send SMS

Support
Posts: 2,735
Registered: ‎14-04-2015

 

abetpasia, have u try to reboot the device and try to send one SMS to ur own number once the phone is active? If still happen, please PM/Inbox us ur number to check further on this ya

Re: Can't send SMS

Member
Posts: 1
Registered: ‎18-08-2020
I can't switch the number in my SMS service centre (right now it's showing my own phone number), plz help me fix this problem

Re: Can't send SMS

Support
Posts: 81
Registered: ‎10-04-2015

Based on our interaction log, we have responded to you via FB ya AlexCWS, TQ :-)

Hope my answer has helped! If it has, please click on "This is Helpful" to give it a thumbs up. Click on "Accept as Solution" to help others find their answers faster! Have a nice day.

Re: Can't send SMS

Member
Posts: 2
Registered: ‎27-01-2021

i got the same issues. need to port out from digi to other telco. got confirmation and need to reply Y / N. but sms not delivered. ALREADY call support and go to digi store. but still no solution. then they ask me to call apple support. im 100% sure problem come from digi. cannot send but can received.

 

btw. This happen on my esim. my primary number (also digi) got no problem.

 

Is this happen only when i want to port out??? please let me goooo... Smiley LOL

Re: Can't send SMS

Support
Posts: 908
Registered: ‎18-11-2016

Hi, we have a response to your PM, please check. Thank you