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Can't login MyDigi Connect

[ Edited ]
Member
Posts: 2
Registered: ‎05-01-2018

Hi Digi Support Team,

 

I downloaded Mydigi apps for my android phone, i login using my email and phone number through CONNECT it show message as below : 

 

"Sign In Status"

No Valid number returned from CONNECT

 

Beside that i only use Mobile Number to login but i can't set the bill payment it keep ask me using "CONNECT" to login.

 

Kindly assist me on this ?

 

Appreciate your help  Smiley Happy

 

Thank you.

 

Regards,

Tracy

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Re: Can't login MyDigi Connect

Support
Posts: 4,166
Registered: ‎01-05-2015

tracylu, kindly PM us your phone number & email address <here> for further clarification, please. TQ.

Have a pleasant day!

I hope my answer helped you! If it has, please click on "This is Helpful" to give it a thumbs up OR if this is the solution you seek, click on "Accept as Solution" to help others find their answers faster!
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Re: Can't login MyDigi Connect

Member
Posts: 2
Registered: ‎05-01-2018
Thank you very much!!

Now i have no problem login using email or phone number to CONNECT.

Thank you support me today.

You have done a great job 👍😊
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Re: Can't login MyDigi Connect

Support
Posts: 4,166
Registered: ‎01-05-2015

Thanks for the update, tracylu :-)

Have a pleasant day!

I hope my answer helped you! If it has, please click on "This is Helpful" to give it a thumbs up OR if this is the solution you seek, click on "Accept as Solution" to help others find their answers faster!
Highlighted

Re: Can't login MyDigi Connect

Member
Posts: 1
Registered: ‎27-12-2018
I have the same problem to log in connect shown the number not valid
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Re: Can't login MyDigi Connect

Member
Posts: 1
Registered: ‎18-09-2020
Saya tidak boleh login
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Re: Can't login MyDigi Connect

Support
Posts: 2,055
Registered: ‎14-04-2015

Meylisa, moho PM kami nama penuh dan nombor phone anda untuk pengesahan dan semakan selanjutnya ke atas perkara ini. Tq.