13-02-2017 11:02 PM
Hi, I received my Postpaid SIM card today and it still has not been activated. The dashboard on MYDigi says it is ready to port in. Could you please help? I need a phone line urgently.
Solved! Go to Solution.
14-02-2017 03:07 PM
Hi Druggie, Network switching will complete within 1~2 days. In the meantime, you may use your current telco SIM. One confirmation SMS will be sent to you anytime to inform on the switching status . Thank you.
28-02-2017 07:27 AM
28-02-2017 02:48 PM
Kindly PM us your phone number <here> for further clarification on the request status, please.
02-04-2017 11:39 PM
03-04-2017 11:31 AM
Kindly reinsert your sim card and try to reconnect k. If still failed, please PM us your phone number <here>
Thank you :-)
04-04-2017 11:19 PM
05-04-2017 05:21 PM
Hello, I have the same problem as the person above. Just ported in to Digi 110 Postpaid, my line has been activated and I can make phone calls and SMS. But I haven't gotten any internet until now. Which is a big problem as I need to use the Internet urgently. Will you assist me on this matter? Thanks
Have you tried to restart your device after the plan changed?
01-07-2018 03:06 AM
01-07-2018 11:06 AM
Hi Zulatfi. Please PM us for further assistance. Thank you.