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Can i choose AT&T in US for rm25 roaming pass?

Member
Posts: 7
Registered: ‎21-02-2016
Hi, i subscibed rm25 roaming pass in US and choose TMobile as the operator.However certain area like my office area no signal at all. Can i choose AT&T as the operator? Any additional charges incurred?
See attahed file, i have no signal at all. Can only use wifi to connect onternet.
Screenshot_20190117-171331_MyDigi.jpg

Re: Can i choose AT&T in US for rm25 roaming pass?

Support
Posts: 1,203
Registered: ‎18-07-2017

Hi. Digi's Roaming partner is the USA is T-Mobile. Should you roam with non-Preferred Network Operators due to unavailability, Pay-As-You-Use (PAYU) charges will apply.

Re: Can i choose AT&T in US for rm25 roaming pass?

Member
Posts: 7
Registered: ‎21-02-2016
Hi...but i received sms from digi below seems like we can choose either one? Can you please double confirm.

USA Pass
Select Operator: T-Mobile/AT&T (310410)
Internet: 2GB
Voice: 30mins
Validity: 72hours
Price: RM25
Expiry: 23-01-2019 12:48:54 (M'sia time).

Re: Can i choose AT&T in US for rm25 roaming pass?

Support
Posts: 1,609
Registered: ‎10-04-2015

Good evening digifan. May we have a screenshot of the SMS you received for further validation? Once validated, we'll forward this to the relevant team for further assistance.

Hope it helps. Please click on "This is Helpful" to give it a thumbs up OR click on "Accept as Solution" from Options menu above to help others find their answers faster! Have a nice day!

Re: Can i choose AT&T in US for rm25 roaming pass?

Member
Posts: 7
Registered: ‎21-02-2016
Hi...attached is the sms screenshot i received after subscribed the 3 day pass...please check for me can i choose AT&T...
Screenshot_20190121-171823_Messages.jpg

Re: Can i choose AT&T in US for rm25 roaming pass?

Support
Posts: 1,609
Registered: ‎10-04-2015

Hi, we have forwarded this to the team and we'll revert to you once we have gotten the confirmation. Hopefully before 6pm today (Malaysian time).

Hope it helps. Please click on "This is Helpful" to give it a thumbs up OR click on "Accept as Solution" from Options menu above to help others find their answers faster! Have a nice day!

Re: Can i choose AT&T in US for rm25 roaming pass?

Support
Posts: 1,609
Registered: ‎10-04-2015

Hi again. Yes, you can choose AT&T as well as your roaming partner for this package.

Hope it helps. Please click on "This is Helpful" to give it a thumbs up OR click on "Accept as Solution" from Options menu above to help others find their answers faster! Have a nice day!