We're sorry, but customers are not able to change their billing cycle at the moment.
My billing cycle starts on the 8th day of every month and today I have just signed up for the Digi Postpaid 50 plan from my previous plan of Digi Postpaid 48.
Realising that I am one week in my old plan, now that I have submitted to change plan today, how will I be billed in this billing cycle? Will I be billed in full for both my old plan and this new plan if it is successful within this billing cycle?
Your next bill will show the pro-rated charges for the previous and the new plan, Rudox. Meaning that both plans will be charged based on days of usage only, not the full plan (RM48 + RM50). Hope this explains :-) TQ.
Hi digi. My billing cycle is on the 21st every month. can i cange it to at least 1st day of the month. cos my salary will be deposited at the end of every month. If u track my record i always pay at the last day of every month. i will have to temporary unbar everytime the barred me. which i will always pay at the last day every monmth. thank you.
Hi darinazri, We regret to inform that we are unable to change the bill cycle date due to the date is auto-set by our system. TQ.