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Bought 150 Infinite using Guest account

Member
Posts: 4
Registered: ‎27-03-2017

I'm porting out to Digi so I'm using Guest account to buy it online. Sadly, after I confim my email address there's nothing on purchase history. And to make it worst, no email from Digi regarding the purchase. I've tried to email/tweet/fb inbox Digi and no one replying to me. I can't use the live chat since it's only for Digi customer.

Re: Bought 150 Infinite using Guest account

Member
Posts: 12
Registered: ‎13-08-2016

You should try to check your SPAM / Junk inbox to see if any purchase history email were being receive there as most of the time it was being categorized as spam by your email provider (Gmail / Hotmail / Yahoo).

 

On top of it, DiGi support is almost non-existent and selective in answering the post posted to them sometimes. Mine is one of the good example where no one bothers to revert back!

 

Good luck!