Bills

[alangdilly]

Hi, i already subscribe Digi Smart Plan 65V. Here are my question
1. What are the unbilled Spending and Unbilled amount?
2. Do I need to pay those bills in future?
Thank you.

[MrOctopusK]

Unbilled spending are just a gauge of your current usage. The correct amount of usage will be reflected when your bill is ready. 

[alangdilly]

Can you clarify the attachment given?? It got negative amount of bills..

[Digi_Kobi · Accepted solution]

Hi, alangdilly.

The negative amount here means that there's overpay on your account. 

This overpay will be carry forward to clear your next bill :-)

Thank you.

[zacky17528]

hi. i have unbilled statement on my digi app. But i've already paid Half of it before the real bill was ready.
is this mean after the real amount is ready, i just need to pay another half of bill?

[Digi_Zemi]

Hi zacky17528. Theoretically, yes. But please wait for the bill to be finalized in order for you to know the exact amount ya. 

[hakiemlutfi99]

I am a new postpaid user and i don't know how the billing works. May i ask why there is negative sign in my billing details and it is due 16 october. Thank you

[MrOctopusK]

@hakiemlutfi99, a negative outstanding amount means you have payment surplus. The next bill will deduct this surplus and you will only need to pay the balance.

[hakiemlutfi99]

My postpaid plan is only RM58, so means that i dont need to pay the bills? this month until the bills reach positive sign?

[Digi_Kobi]

Yes, you don't have to pay for this bill. Start paying the bill when the amount is no longer a negative figure, hakiemlutfi99 (•‿•)

My postpaid plan is only RM58, so means that i dont need to pay the bills? this month until the bills reach positive sign?