25-08-2016 11:10 AM
I have just switched to Digi recently starting, taking the from August 2016. At the Digi centre, I was told to pay RM70+ to transfer to Digi and that would include of my first month bill, means I don't have to pay for the first month anymore .
Now when I checked the bill online at MyDIGI, it shows that the Amount Paid is RM -52.89. The status is Paid anyhow.
Billing Cycle Date: 12 Jul - 11 Aug
Invoice Period :12 Jul 2016 - 11 Aug 2016
Due Date: 11 Sep 2016
So now I am a bit confused. What does the RM -52.89 stands for? Do I need to pay it? Is it for month August?
#You may refer to the attachment for better understanding. Thank you
25-08-2016 05:39 PM
On your first month, your bill is prorated; you only have to pay for the days you have used the service.
The -RM52.89 is stil excess in your account (after deducting the first cycle's prorated charges) and will be used to deduct on your future bills. You do not have to pay anything at this moment.