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Bill Payment to Wrong Account number

Member
Posts: 1
Registered: ‎18-12-2020

Hi, I  have made payment to incorrect account number - 1100019539302 on 14 Dec 2020 at  18:21pm.

The correct account number should be - 1100019539307. 

Please advise. 

Re: Bill Payment to Wrong Account number

Member
Posts: 1
Registered: ‎20-12-2020

Hi Digi,

 

I'm also had a same problem. How to request for a refund?

 

Thanks

 

Re: Bill Payment to Wrong Account number

Support
Posts: 5,857
Registered: ‎10-04-2015

Hi Sumey and fareed666. We can proceed to transfer the amount to the correct account number. Please PM (inbox) us for assistance. Do provide us a screenshot of the proof of payment (receipt) too.

 

Thank you.

Hope it helps. Please click on "This is Helpful" to give it a thumbs up OR click on "Accept as Solution" from Options menu above to help others find their answers faster! Have a nice day!

Re: Bill Payment to Wrong Account number

Member
Posts: 1
Registered: ‎01-07-2021
Hi Digi,

I have transfer to other account. How do i transfer back to my current account?

Re: Bill Payment to Wrong Account number

Support
Posts: 5,857
Registered: ‎10-04-2015

Hi Liyanaleyy. We have responded to your PM. Thank you.

Hope it helps. Please click on "This is Helpful" to give it a thumbs up OR click on "Accept as Solution" from Options menu above to help others find their answers faster! Have a nice day!

Re: Bill Payment to Wrong Account number

Member
Posts: 1
Registered: ‎28-07-2021

Hi DIGI, I've paid funds to the wrong account number. Can you please assist me on this?

Re: Bill Payment to Wrong Account number

Member
Posts: 1
Registered: ‎09-09-2021
I paid digi bill to wrong number “017-6688452” via Payment Confirmation Gem Reward Sdn Bhd (214107134191)
And I would like pay for number 017-6688442 instead. My name is Loo May Nah and call me at 016-9707005 to solve on request of my refund.
I accidentally key in wrong number “017-6688452” as this number is not in service and it not belongs to me. Can you assist to transfer the fund to “017-6688442” thanks

Re: Bill Payment to Wrong Account number

Member
Posts: 2
Registered: ‎13-09-2021
Hi, I have made payment to incorrect account number - 1100027794091 on 12/09/2021 at about 20:30pm.

The correct account number should be - 1100027794093

Please advise.

Re: Bill Payment to Wrong Account number

Support
Posts: 5,857
Registered: ‎10-04-2015

Good morning @60172400442. Please PM (inbox) us for assistance.

 

Thank you.

Hope it helps. Please click on "This is Helpful" to give it a thumbs up OR click on "Accept as Solution" from Options menu above to help others find their answers faster! Have a nice day!