|
Join the conversation
Showing results for 
Search instead for 
Do you mean 
Join the conversation
Showing results for 
Search instead for 
Do you mean 
Reply
Highlighted

BLACKLISTED

Member
Posts: 3
Registered: ‎15-01-2020

KINDLY TAKE NOTE: ON 14TN NOVEMBER 2019 I WENT TO DIGI CS (MID VALLEY CITY)  TO CHECK MY OLD POSTPAID ACCOUNT AND ONE OF THE GUY (RETAIL ADVISOR-PUNANDREN RAVI) AT CUSTOMER SERVICE SAID I GOT A REBATE SO FROM RM1842.25 JUST HAVE TO MAKE AROUND RM1381.80 ONLY SO I PAID RM 1381.80

 

THIS IS THE DETAILS

 

TRANSACTION NO

(INVOICE NO)

R0001B0025191114003639

TRANSACTION TIME/DATE

14th Nov 2019 14:42 pm

TRANSACTION TYPE

Bill Payment

  1. DESCRIPTION AMOUNT (RM)

1 Bill Payment of Account Code 1000002164585

@ RM264.70

264.70

 

2 Bill Payment of Account Code 1000002164617

@ RM205.30

205.30

 

3 Bill Payment of Account Code 1000002164633

@ RM213.40

213.40

 

4 Bill Payment of Account Code 1000002160130

@ RM354.30

354.30

 

5 Bill Payment of Account Code 1000002160065

@ RM344.10

344.10

 

Total Amount Payable 1381.80

Total Amount Paid 1381.80

Rounding Adjustment +0.00

Total Amount (Rounding) 1381.80

YOUR PAYMENT INFORMATION

Payment Method Cash

Total Amount RM 1381.80

 

KINDLY PLEASE CLEAR MY BLACKLIST AS SOON AS POSSIBLE.

AFTER 3 MONTH, DIGI CS HAD DONE NOTHING FOR MY BLACKLIST. TOLD ME JUST TO WAIT AND GO TO DIGI CS BACK. STILL GOT THE SAME ANSWER. -WAITING FOR 24HOURS BEFORE CLEARANCE!- I'VE CALLED HOTLINE THEY TOLD ME THERE WAS NO PAYMENT MADE TO THE ACCOUNT. THEY TOLD ME TO EMAIL THE RECEIPT TO cic@digi.com.my BUT, IT WAS FAILED. FYI: I ALSO ALREADY GOT THE RELEASE LETTER FROM THAT GUY. BUT STILL. BLACKLISTED.

Highlighted

Re: BLACKLISTED

Support
Posts: 1,410
Registered: ‎18-07-2017

Hi Consigo. Could you PM (inbox) us your NRIC here: https://goo.gl/ztUhcG for further checking? Thanks.

Highlighted

Re: BLACKLISTED

Member
Posts: 3
Registered: ‎15-01-2020

still don't have any action. if they want us to pay they will contiously calling me said that if i don't pay my bills i will get law punishment. now, i had paid that bills, no one answered! already 4 months. i went to Digi CS they told me to do that, do this.  still can't solve it. 

Highlighted

Re: BLACKLISTED

Support
Posts: 1,410
Registered: ‎18-07-2017

Hi Consigo. The discount will be granted. It is currently being processed. Thank you.

Highlighted

Re: BLACKLISTED

Member
Posts: 3
Registered: ‎15-01-2020

MAY I KNOW. THAT MY NAME HAS BEEN CLEAR FROM BLACKLIST YET?

Highlighted

Re: BLACKLISTED

Support
Posts: 1,410
Registered: ‎18-07-2017

Yes, Consigo.