15-01-2020 11:13 PM
KINDLY TAKE NOTE: ON 14TN NOVEMBER 2019 I WENT TO DIGI CS (MID VALLEY CITY) TO CHECK MY OLD POSTPAID ACCOUNT AND ONE OF THE GUY (RETAIL ADVISOR-PUNANDREN RAVI) AT CUSTOMER SERVICE SAID I GOT A REBATE SO FROM RM1842.25 JUST HAVE TO MAKE AROUND RM1381.80 ONLY SO I PAID RM 1381.80
THIS IS THE DETAILS
14th Nov 2019 14:42 pm
1 Bill Payment of Account Code 1000002164585
2 Bill Payment of Account Code 1000002164617
3 Bill Payment of Account Code 1000002164633
4 Bill Payment of Account Code 1000002160130
5 Bill Payment of Account Code 1000002160065
Total Amount Payable 1381.80
Total Amount Paid 1381.80
Rounding Adjustment +0.00
Total Amount (Rounding) 1381.80
YOUR PAYMENT INFORMATION
Payment Method Cash
Total Amount RM 1381.80
KINDLY PLEASE CLEAR MY BLACKLIST AS SOON AS POSSIBLE.
AFTER 3 MONTH, DIGI CS HAD DONE NOTHING FOR MY BLACKLIST. TOLD ME JUST TO WAIT AND GO TO DIGI CS BACK. STILL GOT THE SAME ANSWER. -WAITING FOR 24HOURS BEFORE CLEARANCE!- I'VE CALLED HOTLINE THEY TOLD ME THERE WAS NO PAYMENT MADE TO THE ACCOUNT. THEY TOLD ME TO EMAIL THE RECEIPT TO email@example.com BUT, IT WAS FAILED. FYI: I ALSO ALREADY GOT THE RELEASE LETTER FROM THAT GUY. BUT STILL. BLACKLISTED.
23-01-2020 12:30 AM
still don't have any action. if they want us to pay they will contiously calling me said that if i don't pay my bills i will get law punishment. now, i had paid that bills, no one answered! already 4 months. i went to Digi CS they told me to do that, do this. still can't solve it.