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Accepted Solution

Auto billing but manually paid

Member
Posts: 1
Registered: ‎12-01-2017

 I forgot that I had registered for auto billing so I had paid manually. will DIGI  still auto deduct my money from my credit card  on that month which I have paid manually? It could be a duplication if the system do not realise. Please advise before it happen. Thanks.

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Re: Auto billing but manually paid

Support
Posts: 1,830
Registered: ‎01-12-2016

Hi onizukai,


Your payment has been reflected to deduct your current outstanding amount. Normally, we will submit your outstanding amount to your bank to auto debit once the bill generated. It might be a double payment if you have paid manually. However, if there's any extra payment, it will auto deduct on your next coming bill. Thanks.

 

Thanks.