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Any Support Staff Available to Help On Initiating My MNP?

Contributor
Posts: 50
Registered: ‎25-04-2017

Is there any DiGi suporting staff available today to help me on my MNP transfer initialization after receiving my physical SIM?

 

I have sent a PM to @Digi_MYCHEAH yesterday at around 6:30pm but there is no reply until now yet.

 

Anyone on duty today on Friday? As observed the board seems inactive since 6pm yesterday with no more reply from staffs until now.

 

My Order No is  17042419147139. The finer details is already sent via PM to @Digi_MYCHEAH

 

Anyone around?

 

Thank you.

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Re: Any Support Staff Available to Help On Initiating My MNP?

Contributor
Posts: 50
Registered: ‎25-04-2017

Anyone around? It's past mid-Friday already since 6pm yesterday with no  staff in sight.

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Re: Any Support Staff Available to Help On Initiating My MNP?

Community Manager
Posts: 8,687
Registered: ‎20-04-2015

@HSHL0483, if you have not been contacted by our community support, kindly contact Digi via Live Chat (10am-9pm) for assistance.


Hope my answer has helped! If it has, please click on "This is Helpful" to give it a thumbs up. If this is the solution you seek, click on "Accept as Solution" to help others find their answers faster!

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Re: Any Support Staff Available to Help On Initiating My MNP?

Contributor
Posts: 50
Registered: ‎25-04-2017

Thank you for the suggestion, @MrOctopusK

 

@Digi_MYCHEAH already replied my PM just a few minutes ago.

 

All is fine now. My MNP transfer is already in process.

 

Thank you.