19-09-2017 03:16 PM
I know there are 2 plan currently for 2017:
-DiGi Postpaid Ambassador 38
-DiGi Postpaid Ambassador 68
I am plan 68, planning to downgrade to 38 (migrating soon to a nearby country for a year or two), but will want to upgrade it back when I am back in Malaysia. Is this possible? Downgrading for the moment?
19-09-2017 04:27 PM
It is possible. You can walk-in to our nearest Digi Store, authorised dealer outlet or Digi Store Online: https://new.digi.com.my/home to change plan, or we can assist you with that here.
11-12-2017 12:09 PM
11-12-2017 03:45 PM
Upgrading & downgrading the plan can be done at any time, provided the plan that you want is still available Hoochygal. Currently, we have two Ambassador plans that you choose - Digi Postpaid Ambassador 38 & Digi Postpaid Ambassador 68. TQ.
11-12-2017 05:03 PM
12-12-2017 07:47 AM
Awie1, kami dah balas PM anda. Sila semak ya :-) TQ.
02-02-2018 10:06 PM
i have just contacted the helpline and was told that I cannot downgrade from ambassador 68 to ambassador 38. Their reason is system don't allow it. ????
05-02-2018 07:38 AM