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Access Fee

Member
Posts: 1
Registered: ‎14-06-2018

What is the access fee that charged me RM 6 each month ? How it works ? Why RM6?

Re: Access Fee

Member
Posts: 4
Registered: ‎09-05-2017

I am being charged for this access fee as well. Within the range RM6 - 9 every month! What is this DIGI??? We already paying high amount for our postpaid bill. Why is this extra charges being billed for us?? Stop this nonsense please!

Re: Access Fee

SuperUser
Posts: 1,714
Registered: ‎18-07-2017

The access fee could be the 6% GST fee charged until 1 June 2018. Kindly check the bill statement for usage period (refer invoice period). The 0% GST rate for usage started on 1 Jun 2018. Due to how our systems are structured, we require a bit more time to change the GST charging. These changes will be fully implemented in time for the July 2018 statement. Rest assured, any miscalculated charges for the usage from 1 Jun in the June statement will be adjusted in your next statement. We apologise for any inconvenience caused.

Re: Access Fee

Member
Posts: 2
Registered: ‎26-02-2018

Hi,

 

It is already July and I am being charge access fee of RM9.30 for June statement.

 

Could you verify it?

 

Thanks .

 

Charmont7

Re: Access Fee

Member
Posts: 1
Registered: ‎30-01-2019
Already 2019... What is that access fee rm4++ in the bill i paid for😑😑

Re: Access Fee

Support
Posts: 4,665
Registered: ‎01-05-2015

bhha, kindly PM us your phone number & date of the bill where you see the access fee <here> for further clarification, please. TQ.

 

Already 2019... What is that access fee rm4++ in the bill i paid for😑😑
Have a pleasant day!

I hope my answer helped you! If it has, please click on "This is Helpful" to give it a thumbs up OR if this is the solution you seek, click on "Accept as Solution" to help others find their answers faster!

Re: Access Fee

Member
Posts: 1
Registered: ‎26-08-2019
I always been charged with access fee rm6 Starting from 2018. Yet i only can access the bil record from march 2019. Digi please check this out. Every month i have to pay extra charges 😭😭😭

Re: Access Fee

SuperUser
Posts: 1,714
Registered: ‎18-07-2017

Hi Nuratikah89. We have responded to your PM. Thank you.

Re: Access Fee

Member
Posts: 1
Registered: ‎29-12-2019
hi,digi still charge me the access fee.
pls help me check it out.thx

Re: Access Fee

Support
Posts: 4,665
Registered: ‎01-05-2015

LeonardLee, kindly PM us your phone number <here> for further clarification on the charge, please. TQ.

 

Have a pleasant day!

I hope my answer helped you! If it has, please click on "This is Helpful" to give it a thumbs up OR if this is the solution you seek, click on "Accept as Solution" to help others find their answers faster!