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4G but slow internet connection

Member
Posts: 1
Registered: ‎08-06-2017
I recently purchase a postpaid plan and i have no problem with the internet speed. But after 4 days.. The internet connection was tremendously slow. How can i solve this problem?
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Re: 4G but slow internet connection

Community Manager
Posts: 8,704
Registered: ‎20-04-2015

@Maye98, kindly check that your data quota is still available. If it is still available, please send in details of the location and other observation through MyDigi app for our technical team to assess the issue https://community.digi.com.my/t5/Apps-Services/Report-Digi-network-problems-via-the-MyDigi-app/ta-p/...


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Is this so call 4G Network.?

Member
Posts: 1
Registered: ‎14-04-2020
Signal 4G but connection very slow. This is not the 1st day encounter but every day.
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Re: 4G but slow internet connection

Member
Posts: 1
Registered: ‎19-08-2020
IN THE VILLAGE HOUSING AREA I ALWAYS EXPERIENCE INTERNET NETWORK PROBLEMS ALL DATA PLATFORM PARTIES SUCH AS LIKE CELCOM, DIGI, MAXIS, U MOBILE AND OTHERS. IN THE DAY OF THE INTERNET NETWORK SPEED DIGI JUST A FEW MINUTES. ONLY, SOMETIMES DISCONTINUED MAKING INTERNET USERS WILL TAKE TIME IF THEY WANT TO VISIT THE INTERNET. BECAUSE, IN THE AREA OF THE RESIDENTS HERE ARE SO MANY AS WELL. I RECOMMEND MY FIRST TO THE TELECOMMUNICATION PARTY TO TAKE PROJECTIVE ACTIONS FOR THE SPEED OF THE INTERNET ACHIEVEMENT HERE IS SATISFACTORY. THE SECOND RECOMMENDATION IS THAT THE TELECOMMUNICATION MAKES AN ADDITION OF INTERNET TOWN CONNECTIONS IN MY VILLAGE. LATITUDE & LONGITUDE 5.226475, 103.124716