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(1 Sept 2018) Digi Enterprise Postpaid Updates FAQs

by Moderator on ‎31-08-2018 08:11 AM

Here's what you need to know now that 6% Service Tax is implemented from 1 September 2018.

 

What will I see in my monthly bill statement, starting from Sept 2018 onwards?

The 6% Service Tax will appear in your bill statement, starting from the 8 Sept bill cycle, for any usage incurred in the month of Sept. It will not appear in the 1 Sept bill because all charges displayed are for usages in the month of August, which is still a 0% GST period.

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If there is a Service Tax charged on my monthly commitment fees from 1 Sept 2018 onwards, what happens to the advance GST I had paid before 1 June 2018?

A one-off credit on 6% Service Tax will be credited into your Sept 2018 bill based on the remaining months of the contract which were previously subjected to GST.

 

When I sign up for a phone bundle package before 1 Sept 2018 but activate my service after 1 Sept, do I still enjoy 0% GST?

Your phone will not be taxed as it is not subject to 6% Service Tax. However, all mobile services incurred from 1 Sept onwards will be subject to 6% Service Tax.

 

My registered address is in the Free Trade Zone in Malaysia. Do I need to pay Service Tax?

Yes, you do. Services are subjected to Service Tax, unlike goods sold in the Free Trade Zone.