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Accepted Solution

Double payment made

Member
Posts: 3
Registered: ‎18-12-2015
After port out I received paper statement thought that auto payment might have ceased so I made my last payment by cheque and realised my credit card got charged too. Receiving statement every month now with (- )amount I have double paid in the statement. Can you assist in refunding thanks.

Re: Double payment made

Community Manager
Posts: 8,764
Registered: ‎20-04-2015

Hi  @buggygirl, your question has been answered here: http://community.digi.com.my/t5/Postpaid/double-bill-payment/m-p/11544#M2493


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