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wrong payment

Member
Posts: 1
Registered: ‎24-12-2016

i bought an iphone with digi , my number 012-4016888 , i wisg to apply for instalment plan but the agent already apply for me with single payment, i received the bank statement ysterday, now i don have money to pay  RM3900 in 1 time ?  

please help me !

Re: wrong payment

Support
Posts: 2,327
Registered: ‎01-12-2016

Hi lawkc2345,

 

We wish that we could help you on this matter, but unfortunately we unable to reverse the amount charges. :-(

: wrong ref 1 number in jompay

Member
Posts: 1
Registered: ‎28-05-2020
28 may 2020,i paid 200 ringgit in jompay to clear my due unfortunately i mistyped a number in the ref 1 num.... Pls reply and help me to get refund.... The payment showing was succesful but the due didnt clear from my digi app....

Re: : wrong ref 1 number in jompay

Support
Posts: 3,551
Registered: ‎10-04-2015

Hi Hariharen. Since the account number entered was not your account number, your MyDigi account won't be updated with payment. Please PM (inbox) us for further assistance. Thank you.

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