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unable to port out

Member
Posts: 1
Registered: ‎13-11-2017

hi ,

 

I am unable to port out my number  is : 0105667099

the sms says  my request  is rejected because all  number  does not belong 

to principle sucriber or  company. please contact 0162211800  for help.

I called the given number 5 times  says Id is invalid . 

 

this number  is prepaid and active i did not sucribe to  any plan .

 

 

Please help frustrated

 

Re: unable to port out

Support
Posts: 881
Registered: ‎18-11-2016

Hi judahliew,

 

As per checked, your identification details are incorrect when you submit the port out request.  Please inform your preferred telco to resubmit with the correct registered's name and IC. TQ