un-subscrib from GO GAME

[DG_RL]

Im beung charge for Go Game even i never ever subscribe or play that game. And when i unsubscribed it, suddenly it renew the subscribe automatically.

[Digi_Kobi]

DG_RL, kindly PM us your phone number <here> for further checking please. TQ.

Im beung charge for Go Game even i never ever subscribe or play that game. And when i unsubscribed it, suddenly it renew the subscribe automatically.

[Fnayumiecom1]

Please help me

[Digi_Kobi]

Fnayumiecom1, kindly PM us your phone number <here> for further clarification, please. TQ.

Please help me

[Ramixa]

Me also..please i dont want to pay for something that i didnt use..

[MrOctopusK]

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@Ramixa wrote:
Me also..please i dont want to pay for something that i didnt use..

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Look for the unsubscribe link from GO GAME SMS that you receive, then attempt to unsubscribe.

[Anonymous]

Hi Ramixa, you may follow the guidance given by MrOctopusK. If you are facing any difficulties, kindly PM us. TQ

Hi MrOctopusK, thank you for sharing =)

[StephanieChiew]

Hi, I experiance with billing by game portal weekly without having subcribe for it. I try to unsubscribe it but it mentions I don't have the account. Yet, it's still in my bill.



I am being charge by GO GAME weekly rm3, for don't how long already, unsubscribe on mygogame.com, it says i dint register yet, so how they manage to chrge me for it? Anyone can help?

[Anonymous]

Hi StephanieChiew, charges from Go Game service will only apply if there is a directive purchase received from your phone. Service cancellation can be made through the link given in the SMS that you have received. Make sure to receive a reply SMS for cancellation status alerts. For information on this service, you may contact Go Game helpline at 010-4248713 (9am–6pm, Monday till Friday). TQ

[irsyadishak]

Hi. I'm having the same problem. How can they charge me without my permission? Is digi giving out the customer's number to third party company?