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Re: un-subscrib from GO GAME

Member
Posts: 1
Registered: ‎19-08-2019
Me to...now i lost rm4 from gamestrike and rm3 from gogame for nothing...wth is happening...i hope digi can give back my kredit rm7

Re: un-subscrib from GO GAME

Support
Posts: 4,251
Registered: ‎01-05-2015

San132, we've responded to your email. Kindly check ya. TQ.

Have a pleasant day!

I hope my answer helped you! If it has, please click on "This is Helpful" to give it a thumbs up OR if this is the solution you seek, click on "Accept as Solution" to help others find their answers faster!

Re: un-subscrib from GO GAME

Member
Posts: 1
Registered: ‎22-10-2019
So I follow the unsubscribe link and fill in my number to get the TAC, and it show me I don't even have an account....WTF? Digi pls give back my money!

Re: un-subscrib from GO GAME

[ Edited ]
Member
Posts: 1
Registered: ‎13-01-2020
Baru kena beberapa hari lepas.. Ingatkan mesej scammer, abaikan jelah.. Tetiba betul² kena potong duit walaupun tak pernah subscribe atau main gogame tu.
Buka sini nak check rupanya memang dah lama jugak ada isu ni.
Rasanya nampak kat sini pihak Digi patut buat sesuatu dengan hal ni.. Takkan nak tunggu ada customer komplen je..
Btw saya dah call customer service pun tadi untuk check & komplen.. Diorang dah tolong buat request untuk unsubscibe apebende tu tah.. Duit yang dah potong tu tak taulah dapat refund balik tah..
Yang penting harapnya lepas ni takdelah benda mengarut tu buat pemotongan lagi..

Re: un-subscrib from GO GAME

Member
Posts: 1
Registered: ‎05-03-2020
Did you get refund for your billing that you've never given consent of ?

Re: un-subscrib from GO GAME

Member
Posts: 1
Registered: ‎08-05-2020
Can someone advise me how to unsubscribe and get my money back! So stressful during MCO. NO job and have to deal with this

Re: un-subscrib from GO GAME

Support
Posts: 4,251
Registered: ‎01-05-2015

Please be informed that the GoGame is a 3rd party service and not belong to Digi. You may contact the GoGame support for further inquiries regarding the subscription, cancellation and refund info. Thanks!

 

Website Portal: http://mygogame.com
Email: cs@mygogame.my
Helpline: 010-4248 713 (Monday - Friday, 9am-6pm)
 

Have a pleasant day!

I hope my answer helped you! If it has, please click on "This is Helpful" to give it a thumbs up OR if this is the solution you seek, click on "Accept as Solution" to help others find their answers faster!

Re: un-subscrib from GO GAME

Member
Posts: 1
Registered: ‎01-07-2020
How to cancel subscribe gogame