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sim card problem

Member
Posts: 1
Registered: ‎05-10-2015
Yesterday i have buy a new one digi sim card. The plan is Smart one.After waiting for 24 hours,i wanna call the helplines and she told me that "my sim card was not register".
Hopely wanna know the main problem is..
Are my sim do not register yet?

Re: sim card problem

Member
Posts: 9
Registered: ‎23-04-2015

Oh.. You might need to walk in to Digi store for registration. The place you purchased the sim pack might forgot or some technical issue which causing the registration unsuccesful.

Remember to bring the whole sim pack and sim card for registration. Once it's registered under your name, just simply call any number and select language then press 1 for active the sim pack.

 

Cheer Smiley Wink

Re: sim card problem

Community Manager
Posts: 8,791
Registered: ‎20-04-2015

Kelv has got good advice there.

 

If you haven't been able to get your new SIM card working, please update us.


Hope my answer has helped! If it has, please click on "This is Helpful" to give it a thumbs up. If this is the solution you seek, click on "Accept as Solution" to help others find their answers faster!