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no sms received or sent

Member
Posts: 2
Registered: ‎14-07-2017
hi. i changed from umobile to digi recently. everything is fine except sms. no sms received or can be send from my number
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Re: no sms received or sent

Community Manager
Posts: 8,696
Registered: ‎20-04-2015

Can you check from your SMS settings that you have Digi's SMS centre number correct? 


Hope my answer has helped! If it has, please click on "This is Helpful" to give it a thumbs up. If this is the solution you seek, click on "Accept as Solution" to help others find their answers faster!

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Re: no sms received or sent

Member
Posts: 2
Registered: ‎14-07-2017
im using iphone 6s. hw to check
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Re: no sms received or sent

Support
Posts: 2,811
Registered: ‎10-04-2015

Hi @tamila. Try to dial *#5005*7672# first to get the numbers. Make sure it is +60162999902.

To change, please dial **5005*7672*+60162999902#. Thank you.

Hope it helps. Please click on "This is Helpful" to give it a thumbs up OR click on "Accept as Solution" from Options menu above to help others find their answers faster! Have a nice day!
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Massage to 28882 failed

Member
Posts: 1
Registered: ‎19-04-2020
Can I have a digi massage center I tried to send ONEGB to 28882 and the massage i send was failed
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Re: no sms received or sent

Member
Posts: 1
Registered: ‎04-08-2020
I can't receive my message cause I lost my son card
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Re: no sms received or sent

Support
Posts: 2,811
Registered: ‎10-04-2015

Hi ARUNKUMAR21. You can visit one of our outlets to get a new SIM replacement with RM10 of fee. Only the registered owner can get it replaced and don't forget to bring your original IC too for verification ya. 

 

Thank you.

Hope it helps. Please click on "This is Helpful" to give it a thumbs up OR click on "Accept as Solution" from Options menu above to help others find their answers faster! Have a nice day!