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how to cancel auto billing

Contributor
Posts: 17
Registered: ‎23-04-2018

how can i cancel my auto billing? cannot find it in my digi app

Re: how to cancel auto billing

Support
Posts: 1,591
Registered: ‎01-12-2016

Hi Heindrick, You may log in to new MyDigi app > click on the Menu (Top left)> Click 'Settings' >Click 'My payment'> select the credit card> delete. TQ.

 

Re: how to cancel auto billing

Contributor
Posts: 17
Registered: ‎23-04-2018

mine look different from your post.

 

no delete button for me..

CC.jpeg

Re: how to cancel auto billing

Anonymous
Posts: 0

Hi Heindrick, Below is the ways to cancel the Auto-Billing via MyDigi app:

Log In MyDigi > click on Menu on top of left side > Settings > My Payment > click on your card > cancel "Set as Auto Billing".

This is applicable for the MyDigi version 8. Thanks

Re: how to cancel auto billing

Contributor
Posts: 17
Registered: ‎23-04-2018

after i click on my card, it just show the same as the photo i posted above

 

 

there is no delete button for me, there is not cancel set as auto billing for me.

 

my digi app is version 8.1.0

Re: how to cancel auto billing

Contributor
Posts: 17
Registered: ‎23-04-2018

hello?  

Re: how to cancel auto billing

Support
Posts: 270
Registered: ‎30-05-2019

Hi Heindrick, Please send a Private Message (PM) to us, include your phone number, full name, and IC last 4 digit number verified and for us to assist you, TQ

Re: how to cancel auto billing

Member
Posts: 4
Registered: ‎28-10-2019
I also cannot cancle autobilling

Re: how to cancel auto billing

Member
Posts: 4
Registered: ‎28-10-2019
How to disable this?
Screenshot_20191028_150143_com.digi.portal.mobdev.android.jpg

Re: how to cancel auto billing

Support
Posts: 1,591
Registered: ‎01-12-2016

Hi Yuja, You may log in to new MyDigi app > click on the Menu (Top left)> Click 'Settings' >Click 'My payment'> select the credit card> delete. TQ.