|
Join the conversation
Showing results for 
Search instead for 
Do you mean 
Join the conversation
Showing results for 
Search instead for 
Do you mean 
Reply
Highlighted

how to cancel auto billing

Contributor
Posts: 16
Registered: ‎23-04-2018

how can i cancel my auto billing? cannot find it in my digi app

Highlighted

Re: how to cancel auto billing

Support
Posts: 2,195
Registered: ‎01-12-2016

Hi Heindrick, You may log in to new MyDigi app > click on the Menu (Top left)> Click 'Settings' >Click 'My payment'> select the credit card> delete. TQ.

 

Highlighted

Re: how to cancel auto billing

Contributor
Posts: 16
Registered: ‎23-04-2018

mine look different from your post.

 

no delete button for me..

CC.jpeg

Highlighted

Re: how to cancel auto billing

Anonymous
Posts: 0

Hi Heindrick, Below is the ways to cancel the Auto-Billing via MyDigi app:

Log In MyDigi > click on Menu on top of left side > Settings > My Payment > click on your card > cancel "Set as Auto Billing".

This is applicable for the MyDigi version 8. Thanks

Highlighted

Re: how to cancel auto billing

Contributor
Posts: 16
Registered: ‎23-04-2018

after i click on my card, it just show the same as the photo i posted above

 

 

there is no delete button for me, there is not cancel set as auto billing for me.

 

my digi app is version 8.1.0

Highlighted

Re: how to cancel auto billing

Contributor
Posts: 16
Registered: ‎23-04-2018

hello?  

Highlighted

Re: how to cancel auto billing

Support
Posts: 565
Registered: ‎30-05-2019

Hi Heindrick, Please send a Private Message (PM) to us, include your phone number, full name, and IC last 4 digit number verified and for us to assist you, TQ

Highlighted

Re: how to cancel auto billing

Member
Posts: 4
Registered: ‎28-10-2019
I also cannot cancle autobilling
Highlighted

Re: how to cancel auto billing

Member
Posts: 4
Registered: ‎28-10-2019
How to disable this?
Highlighted

Re: how to cancel auto billing

Support
Posts: 2,195
Registered: ‎01-12-2016

Hi Yuja, You may log in to new MyDigi app > click on the Menu (Top left)> Click 'Settings' >Click 'My payment'> select the credit card> delete. TQ.