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Re: can't receive TAC number

Member
Posts: 1
Registered: ‎29-05-2020
I dont see the abswer... May i know how to solve the issue?

Re: can't receive TAC number

Support
Posts: 4,793
Registered: ‎10-04-2015

Hi Spenceryong. You too, please PM (inbox) us for assistance. Thank you.

Hope it helps. Please click on "This is Helpful" to give it a thumbs up OR click on "Accept as Solution" from Options menu above to help others find their answers faster! Have a nice day!

Re: can't receive TAC number

Member
Posts: 1
Registered: ‎03-06-2020
not recive tac from 66688 can tell me why?

Re: can't receive TAC number

Support
Posts: 4,793
Registered: ‎10-04-2015

@wan60. PM (inbox) us for checking. TQ

Hope it helps. Please click on "This is Helpful" to give it a thumbs up OR click on "Accept as Solution" from Options menu above to help others find their answers faster! Have a nice day!

Re: can't receive TAC number

Member
Posts: 1
Registered: ‎17-08-2020

Hi i am facing the same issue again, previously was using  maxis line did not face any issue like this, just shifted to digi a month ago and when i try to do internet banking with maybank or public bank, the sms tac was either I dont receive, or receive half an hour after i request the sms tac. Digi please fix this issue

Re: can't receive TAC number

Support
Posts: 4,793
Registered: ‎10-04-2015

Hi wpteo6. Please PM (inbox) us for checking. Thank you.

Hope it helps. Please click on "This is Helpful" to give it a thumbs up OR click on "Accept as Solution" from Options menu above to help others find their answers faster! Have a nice day!

Re: can't receive TAC number

Member
Posts: 1
Registered: ‎28-12-2020
Hi. I just switched from unifi to digi but i cant receive my otp from my online banking. I went to the banks counters to check and they informed me all is good. Updated again. But still cant receive any otp from maybank & uob bank. Please help.

Re: can't receive TAC number

Support
Posts: 4,793
Registered: ‎10-04-2015

Hi shashadaudd. If the issue persists, please PM (inbox) us for checking and assistance. Thank you,

Hope it helps. Please click on "This is Helpful" to give it a thumbs up OR click on "Accept as Solution" from Options menu above to help others find their answers faster! Have a nice day!

Can't receive TAC number

Member
Posts: 1
Registered: ‎12-01-2021

Hi Admin,

 

I can't receive TAC number from CIMB and Maybank since I move to Digi from Unifi. Please help

Re: Can't receive TAC number

Support
Posts: 4,793
Registered: ‎10-04-2015

Hi marioland. Please update your banks about your new telco. If all are ok but you still can't receive it, PM (inbox) us for checking and assistance. Thank you.

Hope it helps. Please click on "This is Helpful" to give it a thumbs up OR click on "Accept as Solution" from Options menu above to help others find their answers faster! Have a nice day!