02-12-2015 09:19 PM
Solved! Go to Solution.
03-12-2015 05:15 PM
You can retry again. Some times the bank's SMS gateway has delays.
Digi network is generally fine for any services including SMS.
17-12-2015 10:21 PM
I also face the similar issue. Could not receive tac from maybank and uob since I change my service provider to DIGI. Have been trying to get TAC for 2 days, still could not get one. But citibank's TAC delivery is OK.
Can anyone help ?
18-12-2015 12:50 AM
You may want to call your bank to enquire. They may have a different SMS gateway for different telco.
29-01-2016 05:07 PM
Dear Digi,
Me also could not get TAC code SMS or MSOS code from Bank.
Already check with Maybank, and they said they have sent the code to telco. They asked me to check with Digi.
When call Digi, they just ask me to shut off my phone and turn it on again. But still i can't use online banking.
I try other bank i.e Aeon credit card, and still the same. No code receive. Its been 2 hours already.
Please advise what should I do?
Thanks in advance
30-01-2016 03:00 PM
30-01-2016 04:14 PM
Thanks for the update, syamsoul :-)
04-03-2016 08:45 PM
Hi...
I have problems that I cannot receive any TAC for Maybank and CIMB Bank...
Please help some help me....
I have already go to the bank and tell them that I change the telco network but nothing happens...
I cannot receive TAC sms code...
It's a;read 2 days after I change the DIgi telco network...
Can anyone help me???
I need it as soon as possible...
04-03-2016 10:28 PM
@Mawardi wrote:
Hi...
I have problems that I cannot receive any TAC for Maybank and CIMB Bank...
Please help some help me....
I have already go to the bank and tell them that I change the telco network but nothing happens...
I cannot receive TAC sms code...
It's a;read 2 days after I change the DIgi telco network...
Can anyone help me???
I need it as soon as possible...
When you mentioned that you went to the bank, did you mean you physically went to a bank's branch?
It would be much quicker if you call your bank's help line on phone so that they can perform necessary action immediately.
02-08-2016 03:50 PM
Hi
I am not able to recieve TAC number. I verified with bank already and got the system logs as successful. I dont remember getting any sms to my number 01136759675. Really frustration, please check and help