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Re: can't receive Bank TAC number and uber code

Member
Posts: 4
Registered: ‎01-03-2017

from maybank... 010 and 018 cannot hv tac sms

 

Service availability

The SMS alert service is available to 012, 019, 013, 016 and 017 subscribers only.

All 010 and 018 subscribers will not be able to access this service.

 

http://www.maybank2u.com.my/mbb_info/m2u/public/personalDetail04.do?chCatId=/mbb/Personal/ACC-Accoun...

Re: can't receive TAC number

Member
Posts: 1
Registered: ‎07-04-2017

Hi DIgi, really appreciate for your assistance.

 

I faced the same problem as well. Once i switch from U mobile to DIgi, i could not received CIMB and UOB OTP or TAC sms.

 

I called CIMB business banking to clarify and ask for assistance. According to CIMB, they had check that the OTP password is sent out to me. Hence, CIMB advise that DIgi need to unlock it for me to receive.

 

I also called in DIgi called centre to log in a report and explain the senario to your colleague. My report number is CAS - 1516004-P5D0. I tried to called today again to follow up the report case, however, i waited for 20 mins and your customer service is still busy.

 

Appreciate if you could assists me on this asap.


Thanks.

 

 

 

Re: can't receive TAC number

Support
Posts: 1,489
Registered: ‎01-12-2016

Hi DT08,

 

We believe you have been contacted by our technical team ya. Sorry for any inconvenience caused. Smiley Sad

 

Thanks.

Highlighted

Re: can't receive TAC number

Contributor
Posts: 31
Registered: ‎28-04-2017
Before this i haven't facing to receive any Bank TAC but i don't know why having problem to get TAC from Maybank these 2 days.So far no problem with other banks.

Digi,can you check it for me?

Re: can't receive TAC number

Member
Posts: 1
Registered: ‎29-09-2017

Hi,Today i cant received my TAC request, many times i sent but still didnt receive any sms

 

Kindly help

 

Thanks

Re: can't receive TAC number

Support
Posts: 3,208
Registered: ‎01-05-2015

Regret to inform that we are having unexpected system interruption at the moment. Our technical team are in the midst to resolve the issue ASAP. We apologise for the inconvenience and thank you for your patience and understanding. TQ.

Have a pleasant day!

I hope my answer helped you! If it has, please click on "This is Helpful" to give it a thumbs up OR if this is the solution you seek, click on "Accept as Solution" to help others find their answers faster!

Re: can't receive TAC number

Member
Posts: 1
Registered: ‎11-12-2017

I  have changed port to Digi, then i also contacted Maybank to update that this number has changed telco. 

So now i do not sure whether the problem is on Maybank or Digi. 

Verification code from google or other apps also cound not receive. 

Re: can't receive TAC number

Support
Posts: 3,208
Registered: ‎01-05-2015

ws1226, please update the phone number via bank ATM machine. Choose the update phone number option k. TQ.

Have a pleasant day!

I hope my answer helped you! If it has, please click on "This is Helpful" to give it a thumbs up OR if this is the solution you seek, click on "Accept as Solution" to help others find their answers faster!

Re: can't receive TAC number

Member
Posts: 1
Registered: ‎28-12-2017
Can Hel Me I Can't Open MyDigi

Re: can't receive TAC number

Member
Posts: 1
Registered: ‎28-12-2017
Digi