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Why suddenly charge the bil in 15Jan 2016

Member
Posts: 1
Registered: ‎18-12-2015
January 2016 is not coming how come i have to pay 177.44 in jan 2016
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Re: Why suddenly charge the bil in 15Jan 2016

Super Contributor
Posts: 293
Registered: ‎02-06-2015

hai, my layout is different with yours fo the mydigi. but what i understand that your bill on 15/12 is current bill that you need to pay before next due date.

the 15/1/2016, is your current usage, ie. unbilled transaction, that is to be billed on 15/1/2016. this amount will appear here. if you use *128*1*1* to check, you will see the same balance.

 

but i do raise question before the digi for the difference noted, digi never never that for records on 128 and my digi for unbill spending.

 

hope this help


@Zoe1229 wrote:
January 2016 is not coming how come i have to pay 177.44 in jan 2016

 

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Re: Why suddenly charge the bil in 15Jan 2016

Staff
Posts: 8
Registered: ‎23-04-2015

Hi Zoe1229,

 

Please note that the first column refers to "Bill DUE Date", not the "Billing Date".

 

So, for Bill Due Date 2016-01-15, the amount of RM 171.44 is referring to your usage from November 15th - December 14th, 2015.

 

Similarly, for Bill Due Date 2015-12-16, the amount of RM 132.07 is referring to your usage from October 15th - November 14th, 2015.

 

Your Digi bill is issued every 15th of the month, where payment due date is one month (or 30 days) later.

 

Hope the above clarifies. Thank you :-)