|
Join the conversation
Showing results for 
Search instead for 
Do you mean 
Join the conversation
Showing results for 
Search instead for 
Do you mean 
Reply

Where to report poor line coverage

Member
Posts: 1
Registered: ‎05-10-2019
My area have Digi 4G+ but I hardly get 1mbps highest I see is 200kb/s only.

Anyway to complain? I can't really utilize my internet paying so much.

Re: Where to report poor line coverage

Support
Posts: 4,499
Registered: ‎10-04-2015

Hi Stratos. Please submit an official report via your MyDigi app for further assistance with the network issue ; Menu >> Support >> choose Network Coverage.

 

The report will be directly sent to our technical team and the result will be appeared in the My Case Status within 2~5 days. Our apology for the inconvenience caused. Thank you.

Hope it helps. Please click on "This is Helpful" to give it a thumbs up OR click on "Accept as Solution" from Options menu above to help others find their answers faster! Have a nice day!

Re: Where to report poor line coverage

Member
Posts: 2
Registered: ‎25-11-2020
Betulkan line kau di sitiawan , macam lancau ! abiskan duit aku jer menyesal aku setia dengan digi !!!

Re: Where to report poor line coverage

Support
Posts: 4,740
Registered: ‎01-05-2015

iman5, sila PM kami nombor telefon dan alamat penuh anda di <sini> untuk semakan status rangkaian dulu ya. TQ.

Have a pleasant day!

I hope my answer helped you! If it has, please click on "This is Helpful" to give it a thumbs up OR if this is the solution you seek, click on "Accept as Solution" to help others find their answers faster!