30-12-2016 12:47 PM
30-12-2016 04:39 PM
i also having the same porblem, and i have called Digi Helpline for few days but no body pick up.
how Digi give u solution?
31-12-2016 12:57 PM
Reply STOP ALL to the SMS. These are third party services that you may have subscribe through websites or app's advertisements. The Helpline number provided in the SMS allows you to contact the third party service provider.
31-12-2016 02:16 PM
31-12-2016 05:44 PM
Hi All,
SMS from numbers starting with 3xxxx, you may write SMS 'STOP ALL' and send it to 3xxxx to cancel the application. But if SMS from numbers starting with 6xxxx, you can write SMS 'OUT' and send back to 6xxxx. Make sure there's a response by receiving SMS alert for the cancellation status. TQ.
01-01-2017 08:59 PM
Digi penipu, saya pun mendapat SMS yang sama. Ini mungkin kerjasama dengan DIGI dan syarikat ketiga.
Sila buat aduan pada bank Negara Malaysia
BNM Telelink - bnmtelelink@bnm.gov.my
Menteri Komunikasi - sallehsaid@kkmm.gov.my
Mari sama-sama buat aduan kerana kita sebagai pengguna di TIPU dan sewenang-wenangnya kita dicaj.
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02-01-2017 09:47 PM
03-01-2017 10:31 AM
@Jiayu583123 wrote:
Hi Digi support,
I would like to know the reason why my prepaid account was charged with unknown charges although I did not open mobile data..kindly assist to check. I tried to call digi helpline but it's always busy
Use 2G/3G only is preferred if you do not have internet plan. Some devices will still transmit data packets when LTE band is used, even if mobile data is switched off.
03-01-2017 12:57 PM
Hi Jiayu583123,
Please PM us via https://goo.gl/SxGJMl with your number, full name and last 4 digits of your IC number for further checking. TQ.
12-10-2017 10:58 PM