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Unknown Subscription Registration

[ Edited ]
Member
Posts: 4
Registered: ‎04-10-2019

Ive received a SMS as below. This is unauthorized registration. Pls help to cancel the subscription since I'm unable to reply the sms. 


RM0.00: Successful registration. No subscription fee. Price: RM1.00/sms. MFDF sms/month. Renewal on 02/11/2019. To cancel, send stop mfdf to 36666

Re: Unknown Subscription Registration

Member
Member
Posts: 1
Registered: ‎17-10-2019
Did you get any update from them what is this about? I received similar message, which i just ignored. But i realized today i lost about 15rm prepaid credit!! which makes me worried about how many more unknown force subscriptions i am paying.

Re: Unknown Subscription Registration 36666

[ Edited ]
Member
Posts: 1
Registered: ‎24-04-2020
I didn't notice 36666 has charge about rm60.00 for my phone. I didn't subscribe it at all. After 2 month just found out it was charging here. How to block this scammer 36666?

Re: Unknown Subscription Registration 36666

Support
Posts: 1,035
Registered: ‎18-11-2016

Hi Thaine5, SMS from numbers starting with 3xxxxx is not from Digi, cancellation must be made from your own number. Write SMS 'STOP ALL' and send it to 36666 to cancel the application. Make sure there's a response by receiving SMS alert for the cancellation status. You have to be careful whenever you access the internet or third party application. Do not click any promo or advertisement that pop-up on your device, or you will be charged for the subscription. TQ 

Re: Unknown Subscription Registration 36666

Member
Posts: 1
Registered: ‎06-05-2020
RM0.00: Successful registration. No subscription fee. Price: RM4.00/sms. 7 sms/month. Renewal on 04/06/2020. To cancel, send stop pin to 32278

I already tried STOP ALL and send to 36666, but the replied from your side is "RM0.00: You are not subscribed to any subscription service. For more info, please send Help to 36666."

And i keep recving the wierd messages.

Re: Unknown Subscription Registration 36666

Member
Posts: 2
Registered: ‎06-06-2020

seems i got same problem. just i cant cancel at all. it said failed to send. i wonder if i can stop this with other option.