|
Join the conversation
Showing results for 
Search instead for 
Do you mean 
Join the conversation
Showing results for 
Search instead for 
Do you mean 
Reply

UNSUBSCRIBE GAMER HEAVEN

Member
Posts: 3
Registered: ‎23-08-2021

Gamer Heaven has been charging on my postpaid although i didnt subscribe it.  Opening the link will direct me to their site to complete the signup.

 

"RM0.00:Thank you! Gamer heaven has been renewed for RM3.00. Next renewal: 30/08/2021. Play now or manage your services at https://sohoj.io/m "

Sender is 20000

 

I cant find a way to stop the subscription. Plz help

Re: UNSUBSCRIBE GAMER HEAVEN

Support
Posts: 4,202
Registered: ‎14-04-2015

Francis38, please check ur inbox. Tq.

Re: UNSUBSCRIBE GAMER HEAVEN

Member
Posts: 2
Registered: ‎09-08-2021
hello.same thing happen to me. can you please tell how to STOP this auto force subscribe games.already PM Digi support,but no answer.

Re: UNSUBSCRIBE GAMER HEAVEN

Support
Posts: 4,202
Registered: ‎14-04-2015

jackobarzo, we have sent a request to the respective team to stop the service for u. 

Re: UNSUBSCRIBE GAMER HEAVEN

Member
Posts: 2
Registered: ‎09-08-2021

ok.thank you.

Re: UNSUBSCRIBE GAMER HEAVEN

Member
Posts: 3
Registered: ‎23-08-2021

Done pm you on 25th Aug 2021 but stil no reply from yourside. By the way,they have deducted renewal charges too. 

 

Re: UNSUBSCRIBE GAMER HEAVEN

Member
Posts: 3
Registered: ‎23-08-2021

No action has bee taken from your side and DIGI rae still deducting renewal charges every week. Bad service ever!!!!