21-09-2019 06:29 PM
I've been charged RM42 per month since July for a RM3.00/SMS like this
RM3.00:Enjoy video, enjoy life: http://bit.ly/2IQpwaf
This was charged to my sub-line and I didn't notice it until now. Upon investigating further and reading this forum, I noticed that this is a common occurances, why should Digi even allow such unsolicited charges. I checked the history, and there were no sent out messages that confirm such subscription. The first ever message was
RM0.00: Successful registration. No subscription fee. Price: RM3.00/sms. 30 sms/month. Renewal on 01/08/2019. To cancel, send stop dme to 33375
I tried but can't stop the subscription, and please assist to cancel and reverse the charges.
Also please offer an option to disable this subcription feature. I know some users do want this kind of service, but majority of us is already internet connected, there's no reason that we need to pay RM3.00 for a video link.
28-01-2020 07:04 PM